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HP 2y Post Warranty Onsite w/Predictive Detection Alerts/Preferred Access/DMR Notebook

2y Post Warranty Onsite w/Predictive Detection Alerts/Preferred Access/DMR Notebook

Trade Prices

Distributor Product SKU Stock Updated Price
Westcoast

HP 2Y PW ONS PDA PA DMR NB

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Memory Bank

HP 2Y PW ONS PDA PA DMR NB

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Reasons To Buy

Mitigate downtime with our fastest response time

Optimize uptime with the predictive detection of device issues and alerts to end users. Proactively identify needed repairs and replacements quickly before impacting employee productivity.

Quickly resolve device issues for users

Help streamline repairs with automated case generation that opens a case when a detected issue is acknowledged, and IT is prompted to schedule a repair at the end user's convenience.

Preferred access to parts and HP service experts

Fast pass to support. Request a support expert call you back during regular business hours, engage in after-hours chat, as well as benefit from parts, queue and field service prioritization.

Description

Avoid disruption with our fastest support, including AI-powered, predictive issue alerts, preferred access to expert remote support and onsite repair.[1]

Specifications

Features
UNSPSC-code81111812
Supplier features
Warranty coveragePost warranty
Support typeAI-powered insights w/onsite repair / preferred access
Service methodPredictive support with preferred access
Response timeNext business day response
Place of serviceRemote and onsite
Duration2 years
Coverage period (months)24
Coverage details7 days a week - 24 hours
Care Pack typeElectronic
Additional support optionDefective media retention
Technical details
UNSPSC-code81111812