DELL Upgrade from 3Y Basic Onsite to 5Y Basic Onsite
- Brand: DELL
- Category:
- SKU: O7M7_3OS5OS
- EAN:
Upgrade from 3Y Basic Onsite to 5Y Basic Onsite
Offer details
Related Products
Description
Dell’s base warranty covers repair or replacement for manufacturing defects only and does not include support for software-related issues. Basic service provides telephone (online chat (where available) and e-mail) hardware troubleshooting during local business hours, excluding local national holidays. During the telephone-based troubleshooting, the Dell Technician will determine if an onsite service technician is required.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Dell recommends ProSupport for PCs - your customers need more than a basic warranty service to keep their employees happy and productive. ProSupport Suite for PCs combines 24x7 (including holidays) non-scripted direct access to in-region IT experts and Next Business Day onsite reapirs. AI-driven, intelligent support that allows businesses to stay ahead of IT issues and employee frustration.
*Response times may vary by country and location. Availability and terms of Dell Services vary by region and by-product. Contact a sales representative for details.
Specifications
Features | |
---|---|
Web support | Yes |
Troubleshooting | Yes |
Service type | Basic Onsite |
Service included | Parts and Labour |
Parts replacement | Yes |
Number of years | 5 year(s) |
Service time (hours x days) | 8x5 |
Phone support | Yes |
Compatibility | OptiPlex 7000 MFF OptiPlex 7400 AIO |
Technical details | |
Service included | Parts and Labour |
Number of years | 5 year(s) |
Service time (hours x days) | 8x5 |
Phone support | Yes |
Compatibility | OptiPlex 7000 MFF OptiPlex 7400 AIO |